The Australian tourism and hospitality industry has been encouraged to seek new ways to combat recruitment and retention challenges as the Government’s Tourism 2020 target nears.

Industry Insights, the newest report from global HR think-tank Reventure, found tourism and hospitality were experiencing a skills shortage with 38,000 current unfilled vacancies in the sector. Dr Lindsay McMillan, lead researcher at Reventure said it was important to get the workplace settings right for the two industries, both of which are major Australian employers.